Order acceptance and the completion of the contract between you and www.djuniverse.com.au will take place on the dispatch of the products you ordered, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions in How to cancel an order.
If an order is not accepted, it may be for one of the following reasons:
-The product you have ordered is not available from stock
-We are unable to obtain authorisation for your payment
-A pricing or product description error has been identified
-You have not met the eligibility to order criteria set out in the main terms and conditions
To order simply click on the cart section of the website toolbar and then add each item you wish to purchase into your shopping basket. When you have made your final selection, follow the instructions on the page and proceed to checkout where further instruction is provided.
We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.
All products displayed on this website are available only while stocks last. If an item you wish to purchase is out of stock, please send an email to email@example.com We will check if the item can be re-ordered and, if so, how long it will take.
Note: The packaging and all other items included in product as new condition ie: no damage and original packaging
Please ensure that you post the return item/s safely in protective packaging by Registered Mail, as we will not be held liable for any loss or damage.
We will then advise you of the returns procedure via email.
If you wish to return an item because it is faulty, or for any other reason you must contact us and a member of our team will contact you within asap
You have 7 days from receiving the goods (once items have been signed for on delivery) to request a refund.
For further information see the Refunds section of FAQ's.
This provision does not affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations.